Inclusive Intakes and Client Meetings: Best Practices for Working with LGBTQ+ Clients

While the underlying concerns and concepts regarding LGBTQ+ inclusion are widely discussed, many attorneys and organizations struggle to translate these principles into concrete practices during screenings, intakes, and initial client meetings. These early interactions can shape whether prospective clients feel safe, respected, and comfortable sharing critical information about their legal needs.

This program will provide practical guidance on developing inclusive intake and client meeting practices for LGBTQ+ individuals. Panelists will share strategies for creating affirming environments, using inclusive language, addressing confidentiality and privacy concerns, and identifying common barriers that may arise during initial client interactions. Attendees will leave with actionable tools to help ensure their office is a welcoming and inclusive space from a potential client’s very first point of contact.

Register