This program focuses on strategies to assist families experiencing homelessness in accessing and retaining shelter, short-term housing, and services from the Massachusetts Department of Housing and Community Development (DHCD). Trainers provide an overview of the Emergency Assistance (EA) shelter and services program, including current restrictions on access to EA shelter. The training also includes advocacy tips regarding the range of issues facing families at-risk or experiencing homelessness as they seek access to EA shelter and the HomeBASE program. The training includes an overview of the system, the application process, denials, terminations, shelter placements, and program requirements. This training is for legal services advocates, lawyers in private practice, social and health services workers, and community activists who want to learn about the nuts-and-bolts of the EA system and the HomeBASE program. Training materials include the most recent edition of the Emergency Assistance Advocacy Guide: A Guide to Emergency Shelter and Rehousing Services for Homeless Families with Children in Massachusetts.